11.45
A Game of Patterns
Patterns can help us to understand how things work and how cultures develop. The behaviour and disposition of an organisation are revealed in its patterns. The game in an organisational system is about recognizing patterns and anti-patterns. By exploring patterns we can understand more about what a system is disposed to and then create thoughtful action once we’ve gained that awareness.
14.10
The Technology of Quality
"Build quality into the process from start to finish. Don't just find what you did wrong – eliminate the "wrongs" altogether." - W. E. Deming
We may not have the statistical basis Deming presented for factory work, but we do have the ability to eliminate defects and, in so doing, speed higher quality code to production more often. This all happens in the editing session.
We will discuss "working clean" turned up to 11. What is the "technology of quality" these days? How can we leverage it for our needs?
16.00
The Seven Elements of Visual Management: Beyond Kanban, Building Visualizations People Actually Use
Make Work Interesting!
Do you really use your visual controls? Probably not.
Visual management systems like Kanban boards or Jira are powerful tools, but they often fall short in providing a holistic view of a team's work and enabling effective collaboration. In other words, they don’t give people the information, guidance, or direction they need. So…they don’t use them.
Your visualizations need to show you what you need to know (not a preformed visualization from someone else’s needs). Self organization requires self visualization.
In this talk, Jim Benson will introduce seven essential elements that every visual management system should incorporate to be truly effective and drive continuous improvement. Jim will show (using interesting case studies from all types of projects) how visual controls should start with direction (plans and assumptions), then represent the current state of work, highlight triggers for action, capture the narrative of changes and pivots, and ultimately reinforce the team's identity, professionalism, and culture.
He'll share practical techniques for designing visual systems that go beyond simply tracking work items, enabling teams to visualize their entire workflow, respond to changes seamlessly, and foster an environment of learning, quality, and human support.
Attendees will gain insights into building visual management systems that people actually use and update, creating a shared understanding of the work, surfacing opportunities for improvement, and empowering teams to embrace change and deliver value iteratively. Whether you're already using Kanban, any other flavor of Lean/Agile, or exploring visual management for the first time, this talk will provide a comprehensive framework for creating your own visualizations that you, your team, and your stakeholders will love.
